Who we are
MintoVue is a personal finance web app that helps you keep track of your money, your household and your goals in one place. This policy explains what information we handle when you visit our website or use the app, and what we do with it.
“MintoVue”, “we” and “us” mean [confirm: legal company name and registered address]. You can reach us at hello@mintovue.com.
Information we collect
We collect only what we need to run MintoVue for you.
- Account details. Your name, email address and sign-in details when you create an account.
- What you add. The entries you type in or import from a file: for example transactions, budgets, recurring payments, goals and plans, and the notes you attach to them. Nothing enters MintoVue unless you add it by hand or import a file.
- Household details. The names and email addresses of people you invite to a household, and what each member chooses to share with it.
- Messages to us. What you send when you contact support.
- Technical information. Basic information about the device and browser you use and how you use the site, such as pages visited and errors. We use this to keep the service working and to improve it. [confirm: tools used, if any]
What we never ask for
MintoVue does not ask you for, and our team never sees:
- your bank login,
- your card numbers,
- your PINs or one-time codes.
Please do not put these into notes, names or any other field. If you do, you are sharing them with us by mistake, and we ask that you remove them.
How we use your information
- To provide the app: to show your figures, budgets and goals back to you.
- To run households: to let the people you invite see the shared space.
- To create and secure your account, and to prevent misuse of the service.
- To answer your questions and give you support.
- To send you service messages, such as sign-in and account notices.
- To understand how the product is used and to fix and improve it, using information that is not about you personally wherever we can.
- To meet legal obligations and to protect our rights.
Where the law requires a legal basis for using your information, ours are: providing the service you asked for, our legitimate interest in running and improving it safely, your consent where we ask for it, and legal obligations. [confirm: legal basis wording per region]
Households and sharing
Your family sees the household space. Your personal space stays yours unless you switch it on for sharing. You control that choice, and you can change it at any time.
When you invite someone to a household, the other members can see what is in the shared space, including entries that you or others add to it. Think about who you invite, and what you put in a shared space.
Keeping and deleting your information
We keep your information while your account is open and for as long as we need it to provide the service. You can export or delete your data whenever you like. [confirm: product team to confirm this claim and how it works]
After you delete your data or close your account we remove it from our systems within [confirm: period], except for what we must keep to meet legal obligations, settle disputes or enforce our terms.
Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. [confirm: specific safeguards the team can state accurately] No service can promise perfect security, so please use a strong, unique password and keep your sign-in details to yourself.
Your choices and rights
Depending on where you live, you may have the right to:
- ask what information we hold about you and get a copy of it,
- correct information that is wrong,
- delete your information,
- object to, or ask us to limit, some of the ways we use it,
- withdraw your consent where we rely on it.
To use any of these rights, contact us at hello@mintovue.com. We may need to confirm that the request really comes from you. If you are not happy with our answer, you can complain to your local data protection authority.
Children
MintoVue is not meant for anyone under [confirm: minimum age, e.g. 18], and we do not knowingly collect information from them. If you think a child has given us information, contact us and we will delete it.
Where your information is handled
Our providers may handle information in countries other than your own. Where we move information across borders, we do so in line with the law that applies. [confirm: hosting regions and transfer safeguards]
Changes to this policy
We may update this policy as MintoVue changes. When we make a significant change we will tell you, for example by email or in the app, before it takes effect. The date at the top of this page shows when it was last updated.
Contact us
Questions about this policy or your information? Write to us at hello@mintovue.com.
Also read our Terms of Service.